During the three-year payment pause, Student Connections counseled over 700,000 student loan borrowers. We recently conducted an analysis of outcomes, as well as a survey of our front-line borrower advocates, to identify the top motives, questions, and concerns borrowers have.
This white paper represents the results of our analysis, combined with external research and data from government, academia, and news media. It provides the most complete picture of borrowers in 2023 currently available by:
Explaining the coming crisis in detail
Describing borrowers’ current financial state and mental attitudes
Outlining a strategy to reach your school’s borrowers